We take great pride in providing outstanding support.  Our mission statement says it all:

"To establish a recognizable brand as a provider of cost justified project management and team collaborative solutions, backed by outstanding support". 

Based on current surveys, our clients give us a 92% customer support satisfaction rating.

Your free support starts here.  We have multiple ways to get help, please choose the method that is best for you:

• Knowledge Base - Find your answer now by searching our knowledge base for frequently asked questions.
• Support Ticket - Enter a support ticket detailing your question or issue.  During normal business hours, expect an answer within 2 hours.
• Support Ticket Status - Check the status of your prior support tickets.
• Emergency Support - If this is an emergency (you are not able to connect to the web site), this allows you to page an on-call engineer.
• Enterprise Clients - If you are an Enterprise client, you can log into our Enterprise Portal to obtain latest releases, documentation, and access our Enterprise specific knowledge base.
• Suggestions - If you have suggestions for future product enhancements, log into the product and click Help/Suggestion Box.
• Call Us - If none of the methods above work for you, give us a call at +1 303-768-7480, choose the Support menu option.

Did you know that we offer a wide array of training classes delivered by Pragmatic Software certified trainers? 

Learn More: Training Services