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Software Planner has proven to be very useful to track product issues and Requests for Enhancements (RFEs). For us, the ability to access the information outside our company (by our sales force,customers and partners) was key has led to huge savings in Support and Product Management. It avoids having to go through hundreds of emails to identify, extract, and organize the issues and RFEs reported from the field and buried among other information. 
— Stephane Doublait, Director of Product Management
Software Best Practices
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Software
Best Practices
According to the Standish Group, only 16% of software
projects are completed on-time and on-budget. By
implementing software best practices, that statistic becomes
obsolete.
Software Planner allows implementation of software best
practices by providing the collaborative tools to ensure all
phases of the life cycle are properly managed. This includes
requirements management, test case management, and
defect/issue management.
To enforce software best practices, Software Planner also
includes collaborative tools like document sharing and list
management.
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